Finding jewelry online is not a problem since there are brands that can help your cause. James Allen and Tiffany are amongst the top designers of engagement rings, pendants, and several other categories.
However, buying jewelry is not as simple as selecting a design on display. The more effort you invest in customizing the ornaments, the more memorable they will become for your partner.
James Allen and Tiffany are the two brands that we are comparing today. Both companies are well-known for designing the best jewelry for their customers.
However, now customizing your gifts and tokens of love is convenient and better as these ornament-designing companies have integrated the set of all possible designs and shapes on their website.
While selecting the best possible design, there are certain factors that you should consider. The most important among these are the website features, inventory on offer, shipment methodology, and refund policy. James Allen and Tiffany & Co. provide different proportions of value to their customers.
These factors are what set them apart. Our article will compare all these handy features to let you decide whether the store you are opting for is worth spending.
Contents
James Allen vs. Tiffany
History
James Allen has a long history in the jewelry market than most people think. It was founded in 1998 (which is around a quarter of a century) by James Allen Schultz. The company was just a mediocre ornament store, but the relaunch of the website in 2006 made it an established brand on the internet. It started focusing on engagement rings, which became its specialty.
Tiffany and Co., on the other hand, has more experience in the jewelry market as the first store was established in 1837. However, the store used to supply fancy goods since its inception. In 1853, Charles Tiffany decided to prioritize jewelry designing; hence, Tiffany and Co were actually born. Since then, Tiffany has designed various pieces of jewelry and even sporting trophies.
Website Imagery
James Allen stands out because it provides a 360-degree display technology to make the decision-making process easier and more effective. While purchasing jewelry, the most important thing to know is the kind of diamond or gem that you are buying.
Before James Allen, no jewelry design website had high-resolution images of diamonds to let customers decide what they should buy. Unfortunately, the competitors still do not have the 360-degree imagery that is available on the James Allen website.
High-resolution images are important because the roundness of the diamond works as a confirmation that the diamond is of high quality. Furthermore, the shape is also a critical factor to pay attention to because the on-paper characteristics mean nothing as long as you have seen a high-resolution picture (which serves as the best form of assessing a jewel on the internet).
Tiffany and Co. has pretty standard website imagery where you would find no 360-degree picture to help your cause. In addition, the images are not that detailed to inform the viewers about the three-dimensional features. However, if you compare Tiffany’s website with any other jewelry designing site, we can assure you that it is at par with all of them.
Options available
The stores and inventory at James Allen store are versatile, to say the very least. You would find over 30,000 kinds of readily available diamonds in the search history. The greater amount of inventory means that the costs will automatically reduce to keep the product as cost-efficient as possible.
Moreover, the ring design and material inventory are just as extensive as the variety of diamonds. You can select the configuration of your choice conveniently. The options at the Tiffany store are not as subjective and user-specific as James Allen’s. The wedding or engagement rings are almost pre-designed rather than providing complete control over the purchase process.
Expert opinion
Tiffany and Co. has a team of expert salespersons who can help you decide. This not only lets you know about a variety of intrinsic factors but also makes you aware of what comes next. However, the involvement of a sales agent is not necessarily a good thing.
Such agents tend to force a decision rather than just waiting patiently and letting the customer decide. On the other hand, James Allen has a team of third-party experts who wait until you ask them to help. These experts get no commission, but you cannot expect them to know much about the expected arrivals and other intrinsic factors.
Shipment and delivery
The shipment is 100% free within the USA and all over the world. Many people believe that the ring would get damaged when in transit, but that is not the case. James Allen provides full insurance coverage until your favorite jewelry reaches your home.
Purchasing from Tiffany and Co. is not as smooth as purchasing from James Allen’s as the company does not provide international shipping, which means that you have to arrange it yourself. Moreover, you have to pay charges for various kinds of purchases so be prepared for that as well.
Refund and warranty
James Allen provides a 30-day warranty to all customers, refunding all the costs they bear to receive the shipment. Not only the refund, but the company also pays for the delivery charges when a dissatisfied customer sends the product back to the James Allen store.
Tiffany has a very similar refund policy where it acknowledges all the refunds made within 30 days of the sale. The merchandise with the engraved name of the buyer is nonrefundable. The refund can be made at any store in the USA. Furthermore, gifts are not refundable, but the recipient has to accept an in-store credit. You need to hand over the sales invoice to avoid any inconvenience or misunderstanding. The delivery upon refund is free.
James Allen vs. Tiffany: Which is better?
While both Tiffany and James Allen are value-adding and luxurious brands, we would choose James Allen if we had to pick one. The main reason is the number of options and designs on offer. First and foremost, James Allen has over 30,000 diamonds from which to select.
Furthermore, it has far better transparency than any other supplier because it lets the customer know about the source of the diamond. 360-degree imagery is another value-adding aspect that you cannot ignore.
Moreover, the customization on offer is exemplary as you get to choose from over 30,000 diamonds, numerous ring designs, and various materials to make your ring from. Finally, the refund and shipment policy is second to none.
Our recommendation does not mean that Tiffany and Co. are useless. However, we would say that it is more luxurious and expensive than its James Allen counterparts. In addition, it has great brand value and market experience because its roots go right back to the year 1837.
Salespersons also help a lot with the purchase, but you should try to stay focused on what you want. Moreover, the most important thing to consider is that Tiffany does not provide shipments outside the USA.
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